/* Central de Chamados — complemento ao style.css (funciona em tema claro e escuro) */
:root {
  --ch-borda: rgba(127, 127, 127, .28);
  --ch-fundo: rgba(127, 127, 127, .07);
  --ch-azul: #4f8cff;
  --ch-verde: #38d996;
  --ch-ambar: #f5b83d;
  --ch-vermelho: #ff5d6c;
  --ch-muted: var(--muted, #8a93a6);
}

.ch-muted { color: var(--ch-muted); font-size: .85em; }

/* Alertas */
.ch-alerta { border: 1px solid; border-radius: 10px; padding: 10px 14px; margin-bottom: 18px; font-size: .92rem; }
.ch-alerta-ok   { border-color: var(--ch-verde);    color: var(--ch-verde);    background: rgba(56, 217, 150, .08); }
.ch-alerta-erro { border-color: var(--ch-vermelho); color: var(--ch-vermelho); background: rgba(255, 93, 108, .08); }

/* Badges */
.ch-badge { display: inline-block; font-size: .7rem; line-height: 1.5; padding: 0 8px; border-radius: 999px; border: 1px solid currentColor; white-space: nowrap; vertical-align: middle; margin-left: 4px; }
.ch-badge-interna     { color: var(--ch-ambar); }
.ch-badge-equipe      { color: var(--ch-vermelho); }
.ch-badge-solicitante { color: var(--ch-azul); }
.ch-badge-portal      { color: var(--ch-verde); }

/* Prioridade */
.tag.prio-baixa   { color: var(--ch-muted);    background: rgba(127, 127, 127, .10); border: 1px solid rgba(127, 127, 127, .30); }
.tag.prio-normal  { color: var(--ch-azul);     background: rgba(79, 140, 255, .10); border: 1px solid rgba(79, 140, 255, .35); }
.tag.prio-alta    { color: var(--ch-ambar);    background: rgba(245, 184, 61, .12); border: 1px solid rgba(245, 184, 61, .40); }
.tag.prio-urgente { color: var(--ch-vermelho); background: rgba(255, 93, 108, .12); border: 1px solid rgba(255, 93, 108, .45); font-weight: 600; }

/* Linhas da tabela */
.ch-row-alerta td:first-child  { box-shadow: inset 3px 0 0 var(--ch-vermelho); }
.ch-row-sua-vez td:first-child { box-shadow: inset 3px 0 0 var(--ch-azul); }
.ch-row-foco td { background: rgba(79, 140, 255, .06); }
.ch-stat-link { text-decoration: none; color: inherit; }
.ch-stats-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
@media (max-width: 700px) { .ch-stats-3 { grid-template-columns: 1fr; } .ch-hide-mobile { display: none; } }

/* Layout do detalhe */
.chamado-layout { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 24px; align-items: start; }
@media (max-width: 980px) { .chamado-layout { grid-template-columns: 1fr; } }
.chamado-main h3 { margin-bottom: 6px; }
.chamado-meta { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin: 6px 0 18px; color: var(--ch-muted); font-size: .85rem; }
.chamado-side { border: 1px solid var(--ch-borda); border-radius: 12px; padding: 16px; background: var(--ch-fundo); }
.chamado-side .form-grid { grid-template-columns: 1fr; }
.ch-side-title { margin: 0 0 12px; font-size: .8rem; text-transform: uppercase; letter-spacing: .05em; color: var(--ch-muted); }
.ch-details { margin-top: 12px; }
.ch-details summary { cursor: pointer; font-size: .88rem; color: var(--ch-muted); margin-bottom: 10px; }
.ch-link-btn { background: none; border: 0; padding: 0; margin-left: 6px; font: inherit; font-size: .75rem; color: var(--ch-azul); cursor: pointer; text-decoration: underline; }
.ch-dl { display: grid; grid-template-columns: auto 1fr; gap: 10px 14px; margin: 0; font-size: .9rem; }
.ch-dl dt { color: var(--ch-muted); }
.ch-dl dd { margin: 0; }

/* Descrição */
.ch-desc { border: 1px solid var(--ch-borda); background: var(--ch-fundo); border-radius: 12px; padding: 14px 16px; margin-bottom: 18px; }
.ch-desc h4 { margin: 14px 0 4px; font-size: .75rem; text-transform: uppercase; letter-spacing: .05em; color: var(--ch-muted); }
.ch-desc h4:first-child { margin-top: 0; }
.ch-desc p { margin: 0; white-space: pre-wrap; line-height: 1.5; }

/* Conversa */
.ch-thread { display: flex; flex-direction: column; gap: 12px; margin: 8px 0 20px; }
.ch-msg { max-width: 88%; align-self: flex-start; border: 1px solid var(--ch-borda); border-radius: 12px; padding: 10px 14px; background: var(--ch-fundo); }
.ch-msg.ch-proprio { align-self: flex-end; border-color: rgba(79, 140, 255, .45); background: rgba(79, 140, 255, .08); }
.ch-msg.ch-interna { border-style: dashed; border-color: rgba(245, 184, 61, .65); background: rgba(245, 184, 61, .08); }
.ch-msg-head { display: flex; flex-wrap: wrap; gap: 8px; align-items: baseline; font-size: .82rem; margin-bottom: 4px; }
.ch-msg-body { white-space: pre-wrap; line-height: 1.5; overflow-wrap: anywhere; }
.ch-evento { align-self: center; text-align: center; font-size: .78rem; color: var(--ch-muted); padding: 2px 10px; }

/* Anexos */
.ch-anexos { list-style: none; padding: 0; margin: 10px 0 0; display: flex; flex-wrap: wrap; gap: 6px; }
.ch-anexos a { display: inline-flex; gap: 6px; align-items: center; font-size: .8rem; padding: 4px 10px; border: 1px solid var(--ch-borda); border-radius: 8px; text-decoration: none; color: inherit; }
.ch-anexos a:hover { border-color: var(--ch-azul); }

/* Formulário de resposta */
.ch-reply { border: 1px solid var(--ch-borda); border-radius: 12px; padding: 14px; transition: background .15s, border-color .15s; }
.ch-reply textarea { width: 100%; min-height: 110px; }
.ch-reply.is-interna { border-color: rgba(245, 184, 61, .65); background: rgba(245, 184, 61, .06); }
.ch-reply-opts { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; justify-content: space-between; margin-top: 10px; }
.ch-check { display: inline-flex; gap: 6px; align-items: center; font-size: .88rem; cursor: pointer; }
.ch-inline { display: flex; gap: 8px; align-items: center; margin: 0; }
.ch-inline label { margin: 0; white-space: nowrap; }

/* Andamento */
.ch-etapas { display: flex; gap: 6px; list-style: none; padding: 0; margin: 10px 0 18px; }
.ch-etapas li { flex: 1; text-align: center; font-size: .75rem; padding: 8px 4px; border-radius: 8px; border: 1px solid var(--ch-borda); color: var(--ch-muted); }
.ch-etapas li.feito { border-color: rgba(56, 217, 150, .5); color: var(--ch-verde); }
.ch-etapas li.feito::before { content: "✓ "; }
.ch-etapas li.atual { border-color: var(--ch-azul); color: var(--ch-azul); background: rgba(79, 140, 255, .12); font-weight: 600; }
.ch-etapas-limitado { margin: 10px 0 18px; padding: 10px 14px; border-radius: 8px; border: 1px solid rgba(255, 93, 108, .45); color: var(--ch-vermelho); font-size: .88rem; }
@media (max-width: 560px) { .ch-etapas { flex-direction: column; } }

/* Portal: login e tipo */
.ch-login { max-width: 440px; margin: 60px auto; }
.ch-tipos { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
@media (max-width: 700px) { .ch-tipos { grid-template-columns: 1fr; } }
.ch-tipo-opcao { display: flex; gap: 10px; align-items: flex-start; padding: 10px 12px; border: 1px solid var(--ch-borda); border-radius: 10px; cursor: pointer; }
.ch-tipo-opcao:has(input:checked) { border-color: var(--ch-azul); background: rgba(79, 140, 255, .08); }
.ch-tipo-opcao span { display: flex; flex-direction: column; gap: 2px; }
.ch-tipo-opcao small { color: var(--ch-muted); font-weight: 400; }

/* Suporte */
.tag.tag-suporte { color: #b98cff; background: rgba(185, 140, 255, .12); border: 1px solid rgba(185, 140, 255, .40); }
.ch-tipos-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
@media (max-width: 900px) { .ch-tipos-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 520px) { .ch-tipos-4 { grid-template-columns: 1fr; } }
.ch-categorias { display: grid; grid-template-columns: repeat(auto-fill, minmax(210px, 1fr)); gap: 8px; }
.ch-cat-opcao { display: flex; align-items: center; gap: 8px; padding: 9px 12px; border: 1px solid var(--ch-borda); border-radius: 10px; cursor: pointer; font-size: .9rem; }
.ch-cat-opcao input { margin: 0; }
.ch-cat-opcao:has(input:checked) { border-color: #b98cff; background: rgba(185, 140, 255, .10); }
.ch-urgente { padding: 10px 12px; border: 1px dashed rgba(255, 93, 108, .5); border-radius: 10px; }
.ch-urgente:has(input:checked) { border-style: solid; background: rgba(255, 93, 108, .08); color: var(--ch-vermelho); }
[data-bloco][hidden] { display: none !important; }

/* Equipe */
.ch-btn-sm { padding: 4px 10px; font-size: .8rem; }
.ch-acoes { display: flex; flex-wrap: wrap; gap: 6px; }
.ch-senha-box code { font-size: 1.1rem; padding: 2px 10px; border-radius: 6px; background: rgba(127, 127, 127, .15); user-select: all; margin: 0 6px; }